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MarketSmart

Knowledgebase Category: Other

Other

  • How do I get my Calendly link setup?
  • What is a Donor 360?
  • What is a verbatim?
  • What is digital body language?
  • What is a donor journey?
  • How can I submit an idea or feature request for the dashboard?
  • How do I submit a bug?
  • How do you recommend I follow-up with supporters in the dashboard?
  • How do I merge supporters?
  • How do I delete a supporter?
  • I’ve reviewed a supporter and determined they are either qualified or unqualified. How do I do this?
  • What is the MarketSmart spam policy?
  • What is the average response rate?
  • I want to become a BETA tester for new MarketSmart features. How do I do this?
  • How do I learn about new MarketSmart dashboard features?
  • What is the referral bonus?
  • How do I update a supporter’s legacy consideration stage?
  • Why are some supporters missing Donor Journey?
  • What is Single Sign-on?
  • Which SSO Platforms does MarketSmart support?
  • How to get your organization set up for SSO with MarketSmart
  • Where can I find the MarketSmart and Okta set up instructions?
  • How do I unsubscribe supporters from email marketing?
  • How do I share a supporter link with someone?
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